RETURN & EXCHANGE POLICY
RETURNS & EXCHANGES: We are a wholesale priced store of commercial grade products and have a low prepaid shipping minimum. Because of this, all sales are final and non-returnable or refundable. Be sure to double check your order for the correct size and colors before submitting as we can’t authorize a return for products ordered incorrectly.
You MUST contact us within 30 days if you intend to return ANY defective item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
DAMAGED ITEMS: If your products was damaged during shipping transit you must contact Customer Support immediately upon receiving the damaged merchandise and include photographs of the damaged item and box that it arrived in. Please inspect your merchandise upon receiving it. Delays in contacting us beyond 5 days of receiving damaged merchandise will not qualify for a damage claim.
MANUFACTURE'S WARRANTY: All equipment sales fall under the individual Manufacturer's Warranty. This includes polishers, buffers, Tornador, pad washers, ozone generators, extractors, water filter units, metering systems, chamois wringers and all other products sold by WholesaleDetailingSupply.com.